Privacy Policy

TrustfullAI ("we", "us", "our") operates the website trustfullai.com. We provide AI governance education, toolkits, templates, and advisory services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have about it. It applies to your use of our website and the purchase of our products and services.

Information you provide directly: your name, email address, and billing details when you purchase a product or contact us; the content of any message you send through our contact or newsletter forms.

Payment information: payments are processed by our payment provider (Stripe). We never receive or store your full card number. We only retain transaction records needed for order fulfillment and accounting.

Automatically collected information: standard server logs and basic technical data such as your browser type, device type, and pages visited. We use this to keep the site secure and working properly, not to profile you.

To deliver the products and services you purchase, including course access and downloadable files.

To respond to your inquiries and provide customer support.

To send you information you requested, such as newsletters, when you have opted in.

To improve our website and product offerings.

To comply with legal, tax, and accounting obligations.

Where you are located in the European Economic Area or the United Kingdom, we process personal data on the following legal bases: performance of a contract (fulfilling your orders), our legitimate interests (operating and improving our business), compliance with legal obligations, and your consent (for example, marketing communications), which you may withdraw at any time.

We use only essential cookies required for the site to function, such as remembering your cookie-consent preference. We do not use advertising cookies, and we do not run third-party analytics or tracking cookies.

When you visit the site you will see a cookie banner. You may accept or decline; either choice is remembered, and declining does not affect your use of the site.

You can also block or delete cookies through your browser settings at any time.

We do not sell, rent, or trade your personal information. We share information only with trusted service providers who help us operate, such as our payment processor (Stripe) and our email delivery provider, and only to the extent necessary to provide those services.

We may disclose information if required to do so by law, or to protect the rights, property, or safety of TrustfullAI, our customers, or others.

We retain personal information only as long as necessary for the purposes described in this policy: order records for accounting and tax purposes, support correspondence while a matter is open, and newsletter data until you unsubscribe.

Depending on your location, you may have the right to access the personal data we hold about you, correct inaccurate data, request deletion of your data, object to or restrict certain processing, and receive a portable copy of your data.

You may also opt out of marketing communications at any time using the unsubscribe link in any email we send.

To exercise any of these rights, contact us through our contact page. We respond to all verified requests within 30 days.

Our website and products are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

TrustfullAI is based in the United States. If you access our services from outside the United States, your information may be transferred to and processed in the United States. We take reasonable steps to ensure your data is handled securely and in accordance with this policy.

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and update the "Last updated" date below.

If you have questions about this Privacy Policy or how your data is handled, please contact us through our contact page. We aim to respond within 2 business days.